Return and exchange

Yes, you can return unworn jewels in the original undamaged packaging with no reason given within two weeks after the receipt. The delivery cost is covered by the consignor. We guarantee reimbursement on your account within a week after receiving and controlling undamaged jewels. You can find the complete commercial conditions here: https://www.janjaprokic.com/cs/e-shop/obchodni-podminky

To return jewels bought on-line, please contact us via e-mail at studio@janjaprokic.comand we will agree on the next steps.

Yes, you can exchange unworn and undamaged jewels within two weeks after the receipt. The delivery cost is covered by the consignor. You can find the complete commercial conditions here:
https://www.janjaprokic.com/cs/e-shop/obchodni-podminky

To exchange jewels, please contact us via e-mail at studio@janjaprokic.comand we will agree on the procedure.