Repairs and complaints
How long does it take to repair a jewel?
The duration of repairs or modifications of our jewels depends on individual items. Usually, we manage to repair a jewel within 3 weeks. For further information about specific repairs, please contact us via email at studio@janjaprokic.com and we will agree on the next steps.
I want to file a warranty claim. What should I do?
To file a warranty claim, please contact us via email at studio@janjaprokic.com and we will agree on the next steps.